FAQs

What products does Little Luna offer?

Little Luna offers a wide range of baby products, such as feeding sets, toys and teethers.

How can I place an order on Little Luna?

To place an order, simply browse our website, select the products you want, and add them to your cart. Then, proceed to the checkout and follow the steps to complete your purchase.

What payment methods do you accept?

We only accept credit and debit card

What is your shipping policy?

We only ship within South Africa, not internationally.You can find detailed information on our Shipping page.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

Do you offer returns or exchanges?

We understand that sometimes items may not meet your expectations. Little Luna has a hassle-free return and exchange policy. Please review our Returns and Exchanges page for more information and instructions. You can find detailed information on our Return policy page.

Can I subscribe to receive updates and promotions from Little Luna?

Absolutely! We encourage you to subscribe to our newsletter to stay updated on the latest product launches, promotions, and exclusive offers.

How can I contact Little Luna for customer support?Β 

You can reach our customer support team by visiting the Contact Us page on our website. We're here to assist you with any questions or concerns you may have.

Are your baby products safe and of high quality?Β 

Yes, at Little Luna, we prioritize safety and quality. Our baby products are sourced from reputable brands and undergo rigorous quality checks to ensure they meet safety standards.

How can I stay updated on new arrivals and promotions?

To stay in the loop about new arrivals and promotions, follow us on our social media channels, and subscribe to our newsletter. We regularly share updates and exclusive offers with our followers.